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FAQs

Masterclass Memberships

The Masterclass Series is a program that pays homage to the Constellation and Systemic Elders who were trained by Hellinger in Classical Constellations. It provides a platform for these elders to share their wisdom and knowledge.

We believe in preserving the wisdom of the first-generation practitioners to ensure that future generations understand the roots and foundation of our work.

The Masterclasses are hosted by Tanja Meyburgh, a practitioner with 20 years of Constellation experience, and an elder in the field.

You can access the Sitting with the Elders Masterclasses as part of our Gold Membership or Platinum Membership.

The Gold Membership includes monthly 60–90-minute Masterclasses, a 10% discount on all REAL Academy courses, special discounts on SALE products, and the ability to stream previous Masterclass interviews on your PC or phone.

The Platinum Membership offers full access to Masterclasses and all REAL Academy Online Learning courses, along with the same benefits as the Gold Membership.

Both Gold and Platinum Memberships are valid for one year.

At the end of the 12 months, you will receive an email to renew your membership. Membership will NOT automatically renew.

You have the right to request a refund within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of purchase of a product. Should a course be found to indicate progress greater than 30% of the total course, the refund will be denied.

To exercise the Right for Refund, you must inform us of your decision via email on connect@realacademy.net before the refund period has expired.
 
If you request a refund, we shall reimburse you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, you will not incur any fees as a result of such reimbursement.

Online Courses

There is no expiry on online courses

You have the right to request a refund within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of purchase of a product. Should a course be found to indicate progress greater than 30% of the total course, the refund will be denied.

To exercise the Right for Refund, you must inform us of your decision via email on connect@realacademy.net before the refund period has expired.
 
If you request a refund, we shall reimburse you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, you will not incur any fees as a result of such reimbursement.

Yes we do.  You can contact us via the form on our contact page and provide us with the relevant details and we will send you a discount coupon.

General

You need to be signed into your account in order to access your course.

Go to the My Account > icon on the top right side of the screen and enter your log in information.

 

 

 This will take you to the course page. Be sure to the go to top right – in the Course Progress block and click on Start learning button



 

On the menu, please go to  Login> Enrolled Courses. The courses you are enrolled in will appear. Click the title of the course your wish to complete. Then click Start Course. You can also follow the screenshots below.

   

Happy learning!

You can contact us via the form on our contact page should you have any issues

Once you have started a course, a “comments” tab will be visible below the video bar. You can post a comment here. 

 

 

 

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Disclaimer: All contributors to this website work independently and remain professionally and legally liable to themselves and their own practice. The resources here are not intended as a substitute for therapy or other professional help where indicated. REAL Academy will not be held responsible for any injury or loss incurred.

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